Privacy Policy

1. Introduction

Welcome to Bravo Dispatch Services (“Company,” “we,” “our,” “us”). By accessing or using our website [www.bravodispatchservice.com](http://www.bravodispatchservice.com) or engaging with our dispatch services, you agree to be bound by the terms outlined in this Privacy Policy. Please read this policy carefully to understand how we collect, use, and safeguard your personal information.

2. Services Provided

Bravo Dispatch Services offers professional dispatch and trucking services. Through our website and service forms, we may collect and utilize information to facilitate communication and service delivery. Communication with customers may occur through phone, email, or SMS text messages.

3. SMS Messaging Consent

By submitting your phone number on our website or through any service forms, you consent to receive SMS messages from Bravo Dispatch Services. These messages may include, but are not limited to, dispatch confirmations, load status updates, schedule changes, and other service-related notifications.

• Message Frequency: Varies depending on dispatch activity.
• Cost: Message and data rates may apply.
• Opt-Out: To unsubscribe, reply STOP to any received SMS message.
• Help: Reply HELP for assistance.

4. Privacy Policy

We take your privacy seriously. The following outlines how we handle your data:

• Data We Collect: We collect personal information such as your name, phone number, email address, and trucking service details when submitted through forms on our website.
• How We Use Data: We use your data to provide dispatch services, confirm and update load details, respond to inquiries and service requests, and send relevant service updates and communications.
• Storage & Security: We store customer data securely, ensuring it is protected from unauthorized access. We do not sell, rent, or share your personal information with third parties, except as required by law or necessary for the operation of our services.
• Third-Party Services: We may use trusted third-party carriers or service providers for SMS communications and other functionalities. These providers are required to comply with relevant privacy and security standards.

5. Refunds & Cancellations

As a service-based company, cancellations and refunds are considered on a case-by-case basis. Refunds will only be issued if dispatch services are not delivered as agreed upon in the contract or service agreement.

6. User Responsibilities

By using our services, you agree not to misuse or attempt to exploit our dispatch systems. You are responsible for providing accurate and complete information to ensure efficient communication and service delivery.

7. Changes to Privacy Policy

Bravo Dispatch Services reserves the right to update or modify this Privacy Policy at any time. All changes will be reflected on this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:

Bravo Dispatch Services
117 S Lexington St, Suite 100, Harrisonville, MO 64701, USA
Phone: +1 (816) 441 7291
Email: info@bravodispatchservice.com